Walter Reed Healthcare Continuing Education Contact Information
Walter Reed Nursing & Rehabilitation Center
Contact Information
7602 Meredith Drive
Gloucester, VA 23061
Price & Availability: (877) 311-2675
General Info: (804) 693-6503
County: Gloucester
To talk to a care advisor for free
Nearby Hospitals
| Riverside Walter Reed Hospital Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes | < 1 mile |
| Sentara Williamsburg Regional Medical Center Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes | 10 miles |
| The Pavilion At Williamsburg Place Type: Psychiatric Ownership: Proprietary Has an ER: No | 13 miles |
| Riverside Doctors' Hospital Of Williamsburg Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes | 14 miles |
| Bon Secours Mary Immaculate Hospital Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes | 19 miles |
Photos
Reviews
Overall Rating 4.0 / 5.0 ★★★★★
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Elizabeth Wallace
★★★★★ 11 months ago
My name is Elizabeth Wallace. I live on the Eastern Shore of Va. My mother is 94. She needed to be in a rehabilitation center because of a recent fall. It was recommended by the Va Health Services that Walter Reed Convalescent and Rehabilitation Center was an excellent place. It was. My mother received the best of care there. All of the staff were kind to her and willing to talk to me about her on going care. All of her needs were meet.. Even though it was a couple of hrs. of driving for my husband and myself, I felt sure that she would have no problems having her needs met as we would have to leave to return home. I knew she was being taken care of. Personal calls were made by the Social Worker Hannah to me, up- dating me with her medical needs, unlike the poor experiences that I have had with other facilities. I truly thank all of the staff for, at all times, their professional care. I would recommend Walter Reed to anyone. Sincerely Mrs. Wallace, thank you.
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Lynn Clatterbuck
★★★★★ 10 months ago
I can't say enough good things about this place. Recently my father became a patient with the center, for Rehabilitation due to surgery. He was able to come home today. Throughout his whole time he received the upmost care and respect. The entire STAFF is caring and professional. His CNA'S and PT provider's were above and beyond. His case worker Hannah is a delightful, all of the staff kept me in the loop about his care and his progress. Even though my questions and concerns , they were there to help me and answer. My father will miss them all , and would like to give them all a huge hug for making his stay a pleasant and enjoyable experience.
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Constance Clayborne
★★★★★ 9 months ago
My Aunt received very good care while she was here. The staff and personal made us and her very comfortable when we came to visit. We sometimes, before the pandemic ,would just show up and she was fine. I just feel that they are understaffed and they try to do the best with the fine personal that they do have. I can understand that the job can sometimes become a bit overwhelming but isn't that the case with any job and any of us! But yet and still...... By my visits it made me aware that some people on the outside don't understand what it is like to have to completely care for an individual who may be somewhat incapable of fully taking care of themselves and from what I have seen some on the outside are not capable of doing this. It can be come really taxing on a caregiver weather they want to admit it or not It is indeed a task and there are some types of protocol that some on the outside don't quite understand. All I can say is walk a mile in these healthcare providers shoes and I'm sure there will be a different outlook for some. They treated my Aunt really nice and she often spoke of how happy she was to be there.
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Vicky Grodiak
★★★★★ 6 months ago
This nursing home is terrible. Nurses do not want to do their job. They are lazy. They treat your loved ones awful. When your loved ones need help, the nurses ignore them. You have to stay on them all the time. I do not recommend this nursing home.
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June Diaz
★★★★★ a year ago
My mom LOVES being at Walter Reed. The staff is so great. They're taking amazing care of her. She's been to several facilities and was mistreated and left in worse shape then when she got there. I wish she'd been able to get into Walter Reed back when she first started rehab. The nurses are taking excellent care of her. Kathy, Katie, Tabitha, April, Zoe... the therapy staff..absolutely wonderful! Madison and Hannah are amazing as well. Emails are replied to within a couple of hours, phone calls are returned promptly, visits are easy to schedule. Everyone is super accommodating! I'm not sure what my mom, or my sister and I will do when my mom goes home with home health! We will all miss the staff at WR! Thank you sooo very much for taking such great care of my mom! We appreciate you all so much! I highly recommend WR for rehab!
About Walter Reed Nursing & Rehabilitation Center
General Information
| Legal Business Name | Virginia Health Services, Inc |
| Ownership Type | For profit - Corporation |
| Changed Ownership In The Last 12 Months | No |
| First Accepted Medicare | May 1, 1993 (30 years) |
| Capacity | 181 |
| Average Residents | 117.8 |
| Percent Occupied | 65% |
| Program Participation | Medicare and Medicaid |
| Resident And Family Councils | Resident |
| In Hospital | No |
| Continuing Care Retirement Community | No |
| Special Focus Facility | No |
| Auto Sprinkler System In Required Areas | Yes |
Ratings for Walter Reed Nursing & Rehabilitation Center
Walter Reed Nursing & Rehabilitation Center was reviewed by Medicare to have a rating of 3 out of 5 stars.
About Medicare Ratings
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
| Residents Affected | |||
| Severity of the Deficiency | Few | Some | Many |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
May 21, 2021 - 17 months ago
| Residents Affected | Severity | Source/Type | View Full Report | |
|---|---|---|---|---|
| F | Many | Potential for Harm | Health Inspection | Nutrition and Dietary Deficiencies: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| D | Few | Potential for Harm | Health Inspection | Resident Rights Deficiencies: Reasonably accommodate the needs and preferences of each resident. |
| D | Few | Potential for Harm | Health Inspection | Resident Rights Deficiencies: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| D | Few | Potential for Harm | Health Inspection | Pharmacy Service Deficiencies: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
February 20, 2020 - 3 years ago
| Residents Affected | Severity | Source/Type | View Full Report | |
|---|---|---|---|---|
| D | Few | Potential for Harm | Complaint | Resident Rights Deficiencies: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
Staffing Levels Per Resident per Day
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Walter Reed Nursing & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
| 1hr 55min | 2hr 5min |
| Reported | Expected |
| CNA | |
| 60min | 40min |
| Reported | Expected |
| LPN | |
| 35min | 20min |
| Reported | Expected |
| RN | |
| 3hr 30min | 3hr 5min |
| Reported | Expected |
| Total Nursing | |
This facility also provides approximately 10min per resident per WEEK of physical therapist time.
Staffing Turnover
Turnover is the percent of staff that stop working in a facility within a given year. Lower is better because staff that work at a facility for longer periods may be more familiar with the residents and procedures of the facility.
| 45.7% | 57.1% | 53.3% |
| This Facility | VA | US |
| Total Nursing Staff Turnover | ||
| 21.4% | 56.3% | 51.9% |
| This Facility | VA | US |
| RN Turnover | ||
| 1 | 0.9 | 0.7 |
| This Facility | VA | US |
| Administrators Who Have Left | ||
Quality Measures for Long Stay Residents
| 97.5% | 97.5% | 97.5% | 97.3% | 95.4% | 95.4% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
| 99.0% | 100.0% | 100.0% | 100.0% | 89.5% | 92.7% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
| 45.5% | 54.3% | 56.1% | 39.4% | 52.1% | 47.0% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of low risk long-stay residents who lose control of their bowels or bladder
| 38.5% | 42.0% | 37.3% | 40.2% | 20.6% | 19.5% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of long-stay residents who received an antianxiety or hypnotic medication
| 14.6% | 9.4% | 9.2% | 8.8% | 21.1% | 18.0% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of long-stay residents whose ability to move independently worsened
| 21.3% | 14.3% | 21.2% | 14.9% | 16.4% | 14.6% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of long-stay residents whose need for help with daily activities has increased
| 7.3% | 11.8% | 12.7% | 11.1% | 13.6% | 14.5% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of long-stay residents who received an antipsychotic medication
| 9.1% | 7.0% | 4.5% | 8.2% | 8.8% | 8.1% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of high risk long-stay residents with pressure ulcers
| 2.0% | 2.8% | 2.8% | 1.9% | 3.6% | 7.5% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of long-stay residents who have depressive symptoms
| 9.7% | 1.0% | 6.1% | 9.3% | 7.2% | 6.0% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of long-stay residents who lose too much weight
| 6.8% | 3.6% | 2.8% | 2.8% | 3.6% | 3.4% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of long-stay residents experiencing one or more falls with major injury
| 2.0% | 1.9% | 1.9% | 2.1% | 2.6% | 2.4% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of long-stay residents with a urinary tract infection
| 2.1% | 1.4% | 1.4% | 0.9% | 1.0% | 1.6% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of long-stay residents with a catheter inserted and left in their bladder
| 0.0% | 0.0% | 0.0% | 0.0% | 0.2% | 0.2% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of long-stay residents who were physically restrained
Quality Measures for Short Stay Residents
| 91.2% | 87.4% | 85.7% | 88.3% | 73.0% | 79.5% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
| 93.1% | 93.1% | 93.1% | 84.4% | 75.2% | 76.7% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
| 66.3% | 65.5% | 71.2% | 84.0% | 75.6% | 74.3% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of short-stay residents who made improvements in function
| 1.2% | 0.0% | 0.0% | 2.0% | 1.7% | 1.8% |
| Q2 2021 | Q3 2021 | Q4 2021 | Q1 2022 | VA | U.S. |
Percentage of short-stay residents who newly received an antipsychotic medication
Source: https://www.seniorcare.com/nursing-homes/va/gloucester/walter-reed-nursing-rehabilitation-center/495276/
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